RiverSoljax logo

Terms & Conditions

  1. Acceptance of Terms
  2. By accessing and using this website, you agree to comply with these Terms and Conditions. If you do not agree, you must not use this website or place any orders.

  3. Services
  4. RiversolJax provides prepared meal services ("meal prep") available for online ordering, with options for delivery or pickup.

  5. Orders and Payments
  6. All orders must be placed through the website.

    Full payment is required at the time of purchase.

    Payments are securely processed through Stripe.

    RiversolJax does not store credit card information.

  7. No Refund Policy (ALL SALES FINAL)
  8. All sales are final.

    No cancellations, refunds, or returns are accepted under any circumstances.

    In the event of an error caused by RiversolJax, store credit may be issued at the company's sole discretion.

  9. Delivery Policy
  10. Deliveries are made within designated areas and time windows.

    The customer is responsible for providing accurate delivery information and being available to receive the order.

    If the customer is unavailable: the order may be left in a safe location if previously authorized, or the order will be considered delivered with no eligibility for refund.

    RiversolJax is not responsible for any loss, theft, or damage after delivery.

  11. Pickup Policy
  12. Customers must pick up their orders at the specified location and time.

    If an order is not picked up on time, product quality and freshness are not guaranteed.

    Unclaimed orders are not eligible for refunds or replacements.

  13. Food Safety and Handling
  14. All meals must be refrigerated and consumed according to provided instructions.

    RiversolJax is not responsible for any issues resulting from improper handling, incorrect storage, or consumption outside recommended timeframes.

  15. Allergen Disclaimer (IMPORTANT)
  16. Our meals may contain or come into contact with common allergens, including but not limited to: gluten, dairy, nuts, soy, eggs, and shellfish.

    We do not guarantee an allergen-free environment.

    It is the customer's responsibility to inform us of any food allergies prior to placing an order.

    RiversolJax is not liable for any allergic reactions.

  17. Limitation of Liability
  18. RiversolJax shall not be held liable for any indirect, incidental, or consequential damages; issues arising from misuse of products; or delays caused by external factors (weather, traffic, etc.).

  19. Intellectual Property
  20. All website content, including logos, text, and images, is the property of RiversolJax and may not be used without permission.

  21. Modifications
  22. RiversolJax reserves the right to update or modify these Terms at any time without prior notice.

  23. Governing Law
  24. These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, United States.

Privacy Policy

  1. Information We Collect
  2. Full name, Address, Phone number, Email address, Order-related information.

  3. How We Use Information
  4. We use your information to: Process and fulfill orders, Coordinate deliveries or pickups, Communicate with customers, Improve our services.

  5. Payment Processing
  6. All payments are securely processed via Stripe. RiversolJax does not store or have access to full credit card details.

  7. Information Sharing
  8. We do not sell or rent personal information. We may share information only when necessary to process payments, comply with legal obligations, or operate our services.

  9. Data Security
  10. We implement reasonable security measures to protect your personal information.

  11. Your Rights
  12. You may request: Access to your data, Correction of inaccurate information, Deletion of your personal data.

  13. Changes to This Policy
  14. We reserve the right to update this Privacy Policy at any time.

Food Disclaimer

Meals prepared by RiversolJax may contain or come into contact with common allergens such as gluten, dairy, nuts, soy, eggs, and others. We do not guarantee an allergen-free environment.

It is the customer's responsibility to inform us of any allergies before placing an order.

All meals must be refrigerated and consumed according to provided instructions.

RiversolJax is not responsible for allergic reactions, improper handling, or incorrect storage after delivery or pickup.